Refund policy

Return & Refund Policy

Wigs by Rese - Return and Refund Policy

At Wigs by Rese, we take pride in providing quality wigs and professional customization services.

All wig sales are final. Due to the nature of our hair products and hygiene considerations, we do not accept returns or exchanges for changes of mind, incorrect selections made by the customer, or dissatisfaction with a style or preference.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order number, a description of the issue, and clear photographs. We will review your concern and provide an appropriate resolution, which may include a replacement or a refund.

Please do not return any merchandise without contacting us first.

Customization Services

Customization services are nonrefundable once work has begun, except where a refund or other remedy is required by applicable law.

Important

Nothing in this policy limits any rights or remedies customers may have under applicable consumer protection laws.